I order The Zen Water system March 2020. Remember when finding bottle water was as hard as finding toilet paper.? I have 4 kids ages 17, 16, 6, 5, 3 of them are boys. We are hard on everything and we go though a lot of everything and even more of bottled water. This Zen water has paid for itself within the first month! I did add a larger O ring to the water spout to stop it from leaking. I clean and resit out the filters and container once a month. Best clean tasting water I have ever had and now none of us can drink bottled water. It takes a long time to fill up, so keep the top filled. I would not take that as a bad thing tho, its just cleaning the water!Nice , water is much better and help us to be healthy , flavor is goodThis product extremely slow and the water it filters taste disgusting. I tried to return it but I received a return label which is not postpaid. I paid $98.00 for this piece of Crap. The USPS was going to charge me $68.00 postage plus Max Water wants a Customs Fee of $10.00 and a 50% restocking fee. At that rate I would owe even more money. This is a 3rd party seller in Canada and you are just out of luck. Don't make this costly mistake.