This sat in the box unused for 8 months. there is a hose packed in the box that is folded 4 times to fit inside the box. Upon opening, it opened with no kinks! After putting on the charger, started pumping from 5 gal container. Item fits both square and round top 5 gallon container from walmart -which is a unique size that is hard to find other products to pump water. pumps works great - only had to tilt container for very last drops at bottom. Gravity drainage slows down when as the water comes out of the container, but this pumps keeps a constant flow throughout the entire bottle. Speed is fast enough to fill a small water bottle, yet not too strong that it would over spray a coffee cup. While I only used it so far to pump two 5 gallon containers, the pump is still going strong, not requiring a re-charge. There is a blue seal that comes with the pump that seals to top when using the pump - it has a hole in it to run the hose. The spray output comes out at a 45% angle, which is perfect to fill small bottles-resting your hand on the edge of the 5 gal container. The switch is on top and operates moving forward-backward, so the user doesn't push up-down to turn on the device; preventing one from pushing the pump off the 5 gal container. I'm really impressed this device! Well worth the cost!